Published 10/13/21

To Our Valued Customers,

Many of you have been reading about and experiencing the post-pandemic recovery and its effects on global supply chains. A sharp resurgence in demand, combined with lingering production and transportation constraints are creating a new set of pressures on supply and pricing.

At the far end of the supply chain, we are seeing shortages of raw materials, constricting supply across multiple categories of goods and driving price increases in the market. A surge in import/export activity is causing severe ocean freight congestion, which is contributing to an increase in transit times and costs. And closer to home, rising oil prices and trucking capacity constraints are reverberating downstream, affecting the cost of freight.

In order for us to maintain our service levels, we are unable to provide exact shipping dates at this time. All leads will be estimated and subject to change. All lead times listed on product pages or checkout are estimated and may be inaccurate. The supply chain situation is constantly changing from day to day and providing consistently accurate lead times is not currently possible.

Please reach out to your sales rep, sales@theruggedstore.com, or call us at 1-800-905-6743 to confirm the most accurate lead at the time of your purchase. Many of our products can still be shipped quickly or have comparable options with reduced lead times. Discussing your needs with a Rugged Store team member will provide you the best shopping experience.

As always, we are working hard around the clock, and around the world, to maintain a consistent supply of quality product for you the consumer Thank you for the opportunity to serve you.

Sincerely,

The Rugged Store Team